Terms and conditions of use
By accessing any areas of NVLodge.com you acknowledge and agree to the terms and conditions set out below.
Information Collection and Use
NVLodge.com is the sole owner of the information collected on this site. We will not sell or rent this information to any third parties. NVLodge.com collects information from our users at several different points on our website as described in this policy.
When you make your first purchase on our site, you will be asked to create an account. By creating an account, the system will remember your personal and purchase information and the checkout process on future purchases will be fast, easy and always completely secure.
Creating an account is also fast and easy: simply enter your personal information once and select your very own username and password, unknown even to NVLodge.com. We will collect your name, shipping address, and other contact information. If we have difficulty processing an order, this contact information is used to communicate with the customer.
During checkout on your next purchase, just login and the system will take care of the rest. At all times, your personal information is accessible to you to review, edit, or update as necessary by clicking on the My Account link.
NVLodge.com uses PayPal for secure payment processing. At the point of purchase, the consumer is transferred to PayPal’s secure web server to enter their credit card and billing information. NVLodge.com is web store of NVLodge Inc., thus, the company name / logo will appear during the payment process, on the invoice and on the receipt. PayPal processes the transaction and then provides both the merchant and the customer with an e-mail copy of the receipt. NVLodge.com never collects your credit card information. For more information about PayPal’s information-handling practices, visit PayPal's web site.
Exchange and returns
Although we check all merchandise for defects and damage prior to shipment, it is the buyer’s responsibility to check the product upon arrival to make sure it is free of any defects. Should you find any item to be defective or it arrives damaged please notify us within 24 hours of receiving the shipment so we can promptly resolve the issue.
Non-defective merchandise returns incur a 15% restocking fee, provided goods are returned in their original packaging, in an unused and unopened condition within 14 business days of the purchase date.
All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately five to seven business days to process upon receipt of the item. Shipping charges are not refundable. NVLodge reserves the right to send out an exchange unit, issue a refund, or provide store credit.
Exchange and return policies are subject to change without notice.
Anyone can browse NVLodge.com website with cookies turned off, but if you have an account with us and are logging in, you must accept cookies. A cookie variable is assigned to you when you log in, and placed on your computer for programming purposes only. This is a temporary or session cookie that uniquely identifies you as you move from page to page on NVLodge.com site. It ensures that you have properly logged in and that your personal information is only accessible to you. The cookie is destroyed as soon as you close your browser and is never redirected to any other servers.
NVLodge.com database tracks the traffic throughout our site. This information is used to compile overall statistics and does not identify individuals. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, and track an anonymous user’s movements. The statistics help us decide which products and services best serve our members and guests.
NVLodge.com uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with partners for purposes such as planning or executing advertising or promotions. We do not share any personally identifiable information.
Sharing of Information
NVLodge.com gives you access to third party partners to provide you with certain services, such as shipping. NVLodge.com will provide that third party with only the information they require to perform such services.
We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connection with any bankruptcy or similar proceedings) relating to NVLodge.com.
If a user wishes to subscribe to our newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users' privacy, we provide a way to opt-out of these communications.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. These communications are not promotional in nature.
From time to time, our site requests information from users via surveys. Participation in these surveys is completely voluntary. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Members will occasionally receive information on products, services, special offers or sales. Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe feature in our e-mail.
If your personal information changes (such as your zip code, phone, e-mail or postal address), or if you no longer desire our service and want your account information removed from our servers, contact us to correct, update or delete/deactivate your account.
Changes to This Policy
You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to authorize NVLodge.com to charge purchases you make on-line to the credit card you supply to PayPal, NVLodge Inc.’s payment processing service provider.
Copyrights & Trademarks
The NVLodge.com website design, text, graphics and arrangement is protected by copyright and other applicable intellectual property and proprietary rights laws, and is owned, controlled, and/or licensed by NVLodge Inc. Nothing contained on the NVLodge.com site should be considered as granting, by implication, estoppel, or otherwise, any license or right to use any logos, or copyrighted material without the express written consent of NVLodge Inc.
Use of Intellectual Property
No information or material from the NVLodge.com website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way whatsoever except that you may download one copy of the materials on any single computer, for your personal, non-commercial home use only, provided you keep intact all copyright and proprietary notices. You agree that you do not acquire any ownership rights in any downloaded content. You agree to abide by all copyright notices, information and restrictions contained in any content on the NVLodge.com website and any content accessed through the NVLodge.com website.
You will use the NVLodge.com website and any content, material, or information found on the NVLodge.com website solely for lawful purposes.
Disclaimer of Warranties & Limitation of Liability
NVLodge.com AND ITS SUPPLIERS PROVIDE THE PRODUCTS AND/OR SERVICES SOLD BY NVLodge.com ON THE NVLodge.com SITE AND ALL CONTENT, MATERIAL, INFORMATION OR POSTINGS FOUND ON OR ACCESSED THROUGH THE NVLodge.com SITE, ON AN "AS IS" BASIS, EXCEPT FOR MANUFACTURERS’ STANDARD WARRANTIES. NVLodge.com, ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS, AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY AND ALL REPRESENTATIONS AND WARRANTIES OF TITLE AND NON-INFRINGEMENT, AND ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY, FITNESS FOR ANY PARTICULAR PURPOSE, SUITABILITY FOR ANY PARTICULAR PURPOSE, AND ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ARISING FROM ANY COURSE OF DEALING OR USAGE OF TRADE, WITH RESPECT TO THE NVLodge.com SITE. NEITHER NVLodge.com NOR ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS NOR ANY OF ITS SUPPLIERS MAKES ANY REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY, TIMELINESS, RELIABILITY, TRUTHFULNESS OR COMPLETENESS OF THE NVLodge.com SITE OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH THE NVLodge.com SITE, INCLUDING, BUT NOT LIMITED TO, THE CONTENTS OF ANY CONTENT, INFORMATION, MATERIAL, OR POSTING FOUND ON THE NVLodge.com SITE, ANY PRODUCTS AND/OR SERVICES PROVIDED THROUGH THE NVLodge.com SITE, OR ANY LINKS TO OTHER SITES MADE AVAILABLE ON THE NVLodge.com SITE OR THE CONTENT CONTAINED ON SUCH SITE(S), OR AS TO THE CONTINUOUS OR ERROR FREE USE AND OPERATION OF THE INTERNET OR THE NVLodge.com SITE. NEITHER NVLodge.com NOR ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS OR AGENTS MAKES ANY REPRESENTATIONS OR WARRANTIES THAT THE NVLodge.com site OR ACCESS TO AND USE OF THE NVLodge.com SITE WILL BE UNINTERRUPTED, ERROR FREE, OR FREE FROM DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT USE OF THE NVLodge.com WEBSITE IS AT YOUR SOLE RISK.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION AND FUNDAMENTAL BREACH SHALL NVLodge.com OR ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY LOSS THAT RESULTS FROM THE FAILURE OR DELAY IN THE DELIVERY OF, OR THE USE OF, OR THE INABILITY TO USE, ANY PRODUCTS AND/OR SERVICES PURCHASED BY YOU, AND ANY CONTENT, INFORMATION, MATERIAL, OR POSTINGS ON THE NVLodge.com SITE, DIRECTLY OR INDIRECTLY, OR THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION OVER THE INTERNET. THESE LIMITATIONS APPLY REGARDLESS OF WHETHER THE PARTY LIABLE OR ALLEGEDLY LIABLE WAS ADVISED, HAD OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER NVLodge.com NOR ITS AFFILIATES AND RELATED COMPANIES, NOR EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER, INCLUDING YOU.
We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our website.
Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada in Ontario.